Shipping
Overview:
At PeaceSleeper, we know how important your order is to you, and we take your order seriously. We always strive for the absolute best customer experience, and want you to receive your order as soon as possible.
The estimated shipping time for PeaceSleeper products depends on your location. PeaceSleeper is a U.S. based company, therefore, customers in the U.S. should expect to receive their package within 1-10 business days. Buyers are given the option of upgrading their shipping from Free Shipping to Tracked, or Priority. Free shipping is untracked and may take 5 to 10 business days to arrive. If you choose to upgrade your shipping method to tracked, it includes a tracking number and takes approximately 2 to 7 business days for delivery. If you upgrade to Priority, your order should arrive in 1 to 3 business days from shipment date. Other countries may have longer shipping times, contingent on location. Furthermore, our primary source of shipping is USPS.
Due to high demand, although unlikely, order processing can take between 1 to 5 business days and estimated delivery times are subject to change.
You will be informed via email when your order is confirmed and shipped out with tracking information if applicable.
Where do you ship to?
We ship domestically to the U.S. and internationally to most countries. For better delivery service, we advise you to include your phone number in your order details, as we or our shipping carrier may need to call you if there are problems delivering your package.
Rest assured, free shipping is offered for both domestic and international orders.
Customer Advisory:
Adding a phone number, for contact, to an order is optional, yet is advised being that our logistics team will use such contact information to reach out to you if there is a problem with delivering your package.
For international addresses located in the U.K., please list the shire that you are located in as the "city" for your order and input the name of your township as the "second address."
For international addresses located in Australia, please list the LGA that you are located in as the "city" for your order and input the name of your town/village/city as the "second address."
Other:
If you have placed an order and would like to seek help from us, please Contact Us.